Skip to main content

Privacy Policy

Last updated: January 2025

1. Introduction

Marqo SA ("Marqo", "we", "us") is committed to protecting the privacy of its users. This policy describes how we collect, use and protect your personal data.

2. Data We Collect

We collect the following categories of data:

  • Account data: name, email address, password (encrypted).
  • Organization data: company name, website, industry, geographic scope.
  • Content data: texts, images, videos and other content you create or upload.
  • Usage data: pages visited, features used, device information.

3. How We Use Your Data

We use your data to:

  • Provide and improve our services
  • Generate content tailored to your strategy
  • Publish content on your connected accounts
  • Send important service notifications

4. Third-Party Services

We work with the following service providers:

  • Infomaniak (hosting): Swiss hosting for your data. Servers located in Switzerland.
  • Stripe (payments): Secure payment processing. We do not store your credit card information.
  • Social platforms: We access your connected accounts only to publish content on your behalf.

5. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Export your data in a portable format

To exercise these rights, contact us at info@marqo.ch.

6. Mobile App Permissions

Our mobile apps may request the following permissions:

  • Microphone: Required for recording videos with audio.
  • Camera: Required for filming videos.
  • Bluetooth: Used for connecting external microphones (e.g., DJI Mic 2).
  • Storage: Required for saving and uploading video files.

Our apps do not use any third-party tracking or analytics SDKs.

7. Data Retention

We retain your data for as long as your account is active. When you delete your account, your personal data is removed within 30 days. Some data may be retained longer for legal compliance purposes.

8. Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication and regular security audits.

9. Contact

For any questions about this privacy policy, contact us at info@marqo.ch